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What an ideal Invoice shall contain?

Help us help you, we request you to review and ensure your Invoice has the below basic information required for an efficient and timely processing at our end:

Avoid submitting handwritten invoices / dot matrix printed Invoices.
Quantity Descriptions
Quantity and Unit of Measure must be clearly stated on the Invoice.
Banking Information
Complete Bank details must be provided in the Invoice. Any changes in your Bank details, please inform us immediately.
Invoice should be “Commercial Invoice” or “Tax Invoice” only. For Sub-contract payments, Timesheet should be submitted
Your VAT/ Tax number must be provided if applicable.
Pricing and Currency
Currency should be mentioned clearly and correctly on Invoice. Applicable Tax information and amount/percentage of Tax must be mentioned in the Invoice.
Entity Address
Entity Name: Raglan Country Estate Ltd , Bill to Address: Parc Lodge, Station Road, Raglan, Monmouthshire, NP15 2ER
Payment Terms
Invoice should contain the Payment Terms.
Revised Invoice
Original Invoice Number should be maintained in the Revised Invoice. In case it is not the same, Original Invoice Number reference should be given.

Submission of Invoice:

When to Invoice?

  • Once products/services are delivered, vendor is required to submit Invoices with relevant documents directly to Accounts Payable Team
  • The Invoice will be considered submitted only after it has been submitted to the Accounts Payable Team
  • Delay in sending Invoices will result in delay in processing impacting timely payment thereby


Method of Submission:

(1) Digitally Invoices sent in PDF form to the Email Address:


Payment Terms:

Payment terms are recognised for each Supplier.

Where the Payment Terms are not clearly defined, Raglan Country Estate Ltd will release payment “Net 30” days following the date when the Invoice is received at AP Desk.

For e.g., Invoice dated 1st September, 2020 is received by AP Desk on 9th September and is updated in system on 10th September. With payment terms as Net 30, system will auto calculate the payment due date of 8th October, 2020. In case of there’s a dispute, Invoice will be kept aside for further review and the due date will vary accordingly on case to case basis.

Please Note: All payments are processed on the 1st and 15th of each month. If the payment due date for an Invoice you are tracking falls on any day before the 1st or 15th of that month it will be included in the previous Batch process of that month. Invoices missing the bi-monthly cut off will promptly be included in the next bi-monthly cycle.

We are committed to paying all the taxes that we owe in accordance with the spirit of all tax laws that apply to our operations. We believe that paying our taxes in this way is the clearest indication we can give of our being responsible participants in society.


Tax Policy:

We will fulfill our commitment to paying the appropriate taxes that we owe by seeking to pay the right amount of tax (but no more), at the right rate, in the right place and at the right time. We aim to do this by ensuring that we report our tax affairs in ways that reflect the economic reality of the transactions we actually undertake in the course of our trade.

What we will not ever do is seek to use those options made available in tax law or the allowances and reliefs that it provides in ways that are contrary to the spirit of the law. Nor will we undertake specific transactions with the sole or main aim of securing tax advantages that would otherwise not be available to us based on the reality of the trade that we undertake.

As a result the company/organisation will never undertake transactions that would require notification to HM Revenue & Customs under the Disclosure of Tax Avoidance Schemes Regulations or participate in any arrangement to which it might be reasonable anticipated that the UK’s General Anti-Abuse Rule might apply.

We believe tax havens undermine the UK’s tax system. As a result whilst we will trade with customers and suppliers genuinely located in places considered to be tax havens we will not make use of those places to secure a tax advantage, and nor will we take advantage of the secrecy that many such jurisdictions provide for transactions recorded within them.

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